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  • The Importance of Exterior and Interior Waterproofing

    This basement was below grade, the waterproofing product used to seal the exterior when constructed, had degraded and delaminated over time.

    The Importance of Exterior and Interior Waterproofing

    Waterproofing is an essential aspect of maintaining the structural integrity and longevity of any property. Whether it’s a residential home, a commercial building, or an industrial facility, ensuring that both the exterior and interior are well-protected from water damage can save you significant time, money, and stress in the long run. Here’s why you might need exterior or interior waterproofing and how it can benefit your property.

    Understanding Exterior Waterproofing

    Exterior waterproofing focuses on protecting the outer structure of a building from water infiltration. This type of waterproofing is crucial for several reasons:

    1. Preventing Structural Damage: Water seepage can weaken the foundation, leading to cracks and structural instability. Exterior waterproofing helps keep water away from the foundation, preserving its strength and durability.
    2. Mold and Mildew Prevention: Moisture can create an ideal environment for mold and mildew growth, which can cause health issues and damage building materials. Exterior waterproofing reduces the risk of mold and mildew by keeping water out.
    3. Enhancing Property Value: A well-maintained, waterproofed exterior can increase your property’s market value. Potential buyers are likely to pay more for a home or building that doesn’t have water damage issues.
    4. Energy Efficiency: Waterproofing can also improve your property’s energy efficiency. Proper insulation and waterproofing can help maintain indoor temperatures, reducing the load on heating and cooling systems.

    The Role of Interior Waterproofing

    Annual inspections are needed to maintain waterproofing efforts all of our waterproofing installations come with regular maintenance and inspections

    Interior waterproofing is equally important and serves as an additional line of defense against water intrusion. Here’s why you might need interior waterproofing:

    1. Basement Protection: Basements are particularly susceptible to water infiltration. Interior waterproofing helps keep basements dry, preventing damage to personal belongings and reducing the risk of mold growth.
    2. Mitigating Existing Water Problems: If your property already has water issues, interior waterproofing can help manage and reduce the impact. This approach includes installing sump pumps, interior drainage systems, and waterproof coatings.
    3. Health and Safety: A dry interior environment is crucial for maintaining good indoor air quality. Waterproofing helps prevent mold and mildew, which can cause respiratory problems and other health issues.
    4. Longevity of Building Materials: Water damage can cause significant wear and tear on building materials. Interior waterproofing protects walls, floors, and other structures from moisture, prolonging their lifespan.

    Choosing the Right Waterproofing Solution

    Determining whether you need exterior or interior waterproofing—or both—depends on your specific situation. Here are some factors to consider:

    • Climate and Weather Conditions: Properties in areas with high rainfall or prone to flooding may benefit more from exterior waterproofing.
    • Age and Condition of the Property: Older properties with existing water damage may require comprehensive interior waterproofing solutions.
    • Budget and Resources: While exterior waterproofing is typically more expensive, it offers long-term benefits. Interior waterproofing can be a cost-effective solution for managing current issues.

    Professional Waterproofing Services

    IICRC Water-Mold-Smoke-Fire Damage Certified Professionals Call ☎️ 859-267-3482

    At Property Damage Solutions, we specialize in both exterior and interior waterproofing services. Our team of experts can assess your property, identify potential water intrusion points, and recommend the best solutions to protect your investment.

    Conclusion

    Waterproofing is not just an optional upgrade; it’s a necessary step to protect your property from the damaging effects of water. Whether you need to safeguard the exterior, manage existing interior issues, or both, professional waterproofing services can help you maintain a safe, dry, and valuable property. Contact us today to learn more about our comprehensive waterproofing solutions and how we can help you achieve peace of mind and long-term property protection.

    For more information, visit Property Damage Solutions or give us a call at 859-302-9666. Let us help you keep your property safe from water damage.


  • Understanding Whiskey Fungus: Causes, Effects, and Prevention


    Whiskey Fungus Is A Black Mold

    Whiskey fungus, also known as Baudoinia compniacensis, is a type of black mold that commonly grows on buildings and structures near whiskey distilleries and other facilities where ethanol is produced. While whiskey fungus itself does not pose significant health risks to humans, it can cause aesthetic and structural damage to buildings and outdoor surfaces. In this article, we’ll explore the causes, effects, and prevention measures for whiskey fungus.

    Causes of Whiskey Fungus:

    Whiskey fungus thrives in environments with high levels of ethanol vapor, which are typically found near distilleries, breweries, and other industrial facilities where alcohol is produced. The fungus feeds on the ethanol vapors released during the fermentation and aging processes, as well as on other organic compounds present in the air.

    Houses Near Distilleries Commonly Need Pressure Washed And Treated

    Effects of Whiskey Fungus:

    1. Aesthetic Damage: The most noticeable effect of whiskey fungus is the black staining it creates on outdoor surfaces such as buildings, fences, and trees. These unsightly stains can detract from the appearance of properties and structures, leading to concerns among property owners and communities.
    2. Structural Damage: In addition to aesthetic concerns, whiskey fungus can also cause structural damage to buildings and other surfaces over time. The fungus can penetrate and degrade certain types of building materials, including wood, concrete, and metal, potentially compromising their integrity and longevity.
    3. Environmental Impact: Whiskey fungus releases spores into the air, which can spread and settle on nearby vegetation, soil, and water bodies. While the impact of whiskey fungus on the environment is relatively minimal compared to other types of pollution, it can still contribute to ecological changes in affected areas.
    We use a plant based anti microbial in our monthly treatments for clients as well as thorough inspections to the most vulnerable areas of the home. These monthly treatments are for any microbes as well as whiskey fungus.

    Prevention of Whiskey Fungus:

    1. Site Selection: When planning the location of a distillery or industrial facility, consider the surrounding environment and potential impacts on nearby properties. Choose sites with adequate distance from residential areas and sensitive ecosystems to minimize the risk of whiskey fungus growth.
    2. Emissions Control: Implement measures to control and reduce emissions of ethanol vapors and other organic compounds from production processes. This may include installing vapor recovery systems, improving ventilation, and optimizing fermentation and aging techniques to minimize emissions.
    3. Surface Treatments: Apply protective coatings or sealants to outdoor surfaces to create a barrier against whiskey fungus growth. These treatments can help prevent the fungus from establishing a foothold and make it easier to clean and remove any staining that does occur.
    4. Regular Maintenance: Implement a regular maintenance schedule to inspect and clean outdoor surfaces for signs of whiskey fungus growth. Promptly remove any black stains using appropriate cleaning methods and products to prevent further spread and damage.
    5. Community Engagement: Foster open communication and collaboration with local communities and stakeholders to address concerns related to whiskey fungus. Educate residents and property owners about the causes and effects of the fungus and involve them in discussions about prevention and mitigation strategies.

    Conclusion:

    Whiskey fungus may not pose a direct health risk to humans, but its presence can have significant aesthetic and structural impacts on buildings and outdoor surfaces near distilleries and industrial facilities. By understanding the causes of whiskey fungus and implementing proactive prevention measures, we can minimize its effects and preserve the integrity and beauty of our communities.

    For professional assistance with whiskey fungus removal and prevention, contact Property Damage Solutions at (859) 302-9666 or email propertydamage123@gmail.com.


    We Are IICRC Certified Mold Removal Specialists Call, Text, Email, we do emergency water extraction 24/7/365

  • Emergency Water Extraction from Basements and Crawlspaces in Richmond, Kentucky

    Emergency Water Extraction from Basements and Crawlspaces in Richmond, Kentucky

    When disaster strikes, swift action is crucial to minimize damage and restore normalcy. At Property Damage Solutions, we specialize in emergency water extraction services for basements and crawlspaces in Richmond, Kentucky, and surrounding areas of central Kentucky. With our prompt response and expertise, we’ll help you mitigate water damage effectively, ensuring your property is restored to its pre-loss condition.

    Expert Water Extraction Services

    Our team of skilled professionals is equipped with state-of-the-art equipment and industry-leading techniques to tackle water emergencies of any scale. Whether it’s a burst pipe, flooding, or any other water-related catastrophe, we’re here to provide swift and efficient water extraction services.

    Comprehensive Assessment and Planning

    Upon arrival at your property, our certified technicians will conduct a thorough assessment of the water damage. We’ll determine the extent of the damage and formulate a tailored plan to address the situation effectively. Our goal is to minimize disruption to your life and property while ensuring thorough water extraction and drying.

    Advanced Equipment and Techniques

    At Property Damage Solutions, we utilize advanced water extraction equipment, including powerful pumps, extractors, and dehumidifiers, to remove water quickly and efficiently. Our team is trained in the latest techniques for water removal and structural drying, ensuring that your property is dried thoroughly to prevent mold growth and structural damage.

    24/7 Emergency Response

    Water emergencies can happen at any time, day or night. That’s why we offer 24/7 emergency response services to our clients in Richmond, Kentucky, and the surrounding areas. You can count on us to be there when you need us the most, ready to provide immediate assistance and peace of mind.

    a man in a white suit and protective gear

    Licensed, Bonded, and Insured

    Property Damage Solutions is a licensed, bonded, and insured water damage restoration company. We adhere to the highest industry standards and regulations to ensure the safety and satisfaction of our clients. With us, you can rest assured that your property is in capable hands.

    Contact Us Today

    Certified water damage restoration company information Call ☎️ 859-302-9666

    Don’t let water damage wreak havoc on your property. If you’re facing a water emergency in your basement or crawlspace, don’t hesitate to contact Property Damage Solutions at 859-302-9666. Our team is standing by to provide prompt, professional assistance and help you restore your property to its former glory.


  • How Does A.T.P testing work

    The following article explains; How Does A.T.P testing work.

    ATP (Adenosine Triphosphate) testing is a method used to determine the presence of biological contamination, such as bacteria, yeast, or mold, in a sample. The test works by measuring the amount of ATP (a molecule found in all living cells) in a sample using a luminometer.

    A.T.P testing with a luminometer
    A.T.P Testing With A Luminometer

    Typically, the sample is mixed with a reagent called luciferin, which reacts with ATP to produce light. The amount of light produced is proportional to the amount of ATP present in the sample. The light emission is then measured by the luminometer, and the result is reported in relative light units (RLU). High RLU values indicate high levels of ATP and therefore high levels of biological contamination.

    ATP testing is widely used in a variety of industries, including food safety, environmental monitoring, and healthcare, as a quick and simple way to assess the level of hygiene and cleanliness in a given area.


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    How to thaw frozen pipes

    For emergency water removal call ☎️ (859)302-2702

    Old man winter is unbearable as it is, water damage from burst frozen pipes in the middle of it can be a nightmare. Should your pipes freeze, the following will give you tips on how to thaw frozen pipes.

    Tips on thawing frozen water pipes to parent water damage

    Thawing Frozen Pipes

    What to do if a pipe bursts

    https://www.lex18.com/news/unprecedented-number-of-water-pipes-break-in-lexington?_amp=true

    If a pipe bursts in your home, you’ll need to act fast to mitigate additional damage. Shut off your water as quickly as possible. This will help minimize the amount of water that seeps out inside your walls. You may also want to shut off power in the affected area of your home. After you’ve taken these precautionary steps, it’s time to call a plumber and start mopping up any mess that’s been caused. Try to remove as much of the water and lingering moisture as you can to avoid mold and mildew buildup. Depending on the severity of your case, you may also need to bring in other professionals to address damage to your walls, carpet, flooring or ceiling.

    Shit water off to prevent water damage in case a pipe bursts

    How to thaw out pipes

    How can you tell if your pipes are frozen? If you turn on the bathroom or kitchen faucet and see only a few drops or a trickle of water, this could indicate that water inside the pipes has frozen – preventing a free flow. But don’t panic. You may be more equipped to deal with the situation than you think. Here’s a quick lesson on how to thaw a frozen pipe.

    Step 1. Turn on the faucet

    Keep it running. Allowing the faucet to drip even slightly can help prevent a pipe from bursting. It’s simple – when freezing takes place, extreme pressure builds between the faucet and the ice blockage. An open faucet relieves this pressure buildup, in turn preventing a burst from occurring.

    Step 2. Apply heat to the frozen area, thermal energy promotes drying.

    Slowly apply heat using a hair dryer. There are several ways to do this. You can wrap the pipes in thermostatically controlled heat tape, or you can use an external heat source such as a hair dryer or space heater. Do not use a propane torch as this can damage the pipe and present a fire risk.

    If you decide to use a hair dryer, begin directing air close to the faucet end of the pipe and gradually move toward the coldest section. Be careful not to overheat the hair dryer or blow a fuse. Remember, the faucet should be left on while heat is being applied.

    Step 3. Continue to apply heat

    Don’t stop heating until full water pressure is restored. Even then, it’s a good idea to leave the faucet open for a few minutes after the pipe is thawed. This will give the ice time to completely clear from the line.

    Ways to thaw frozen pipes

    Step 4. Check all faucets and prevent pipes from freezing in the future

    Check each faucet in your home for any other frozen pipes. One frozen pipe may mean that others have been affected as well.

    If the problem persists, contact a plumber. You can prevent pipes from freezing again by taking a few simple steps:

    Before traveling, keep the temperature in your home above freezing and turn off all the water to your house.

    Be sure to keep all water pipes, especially those close to outside walls, insulated with foam rubber or heating cable.

    Keep cabinet doors open to allow air to circulate.

    Let your faucets drip cold water – it is harder for a pipe to freeze even if there is a trickle of water flowing through. In order to not waste water, you can collect the drops and reuse it, possibly for cleaning or watering plants.

    How long does it take for pipes to unfreeze?

    Using any of the handful of methods on how to thaw frozen pipes will typically take about 30 minutes. This can vary depending on the weather, how long the pipe has been frozen and where the pipe is located. Any of these factors can cause the thawing process to take longer.2

    And remember, a frozen pipe isn’t the only issue that comes with cold weather. Find out other ways to protect your home during the winter.

    Ways to prevent frozen pipes

    Quick tip on drying if you have a pipe burst, find out the GPP (grains per pound) inside your home and then outside, you can do this by purchasing a thermometer hydrometer. If the gpp is lower outside than inside, then you can dry your home with what is known in the water damage restoration industry as “an open drying system. Click to check out our mold damage prevention tips there is more tips on how to dry a house out after water damage without water damage restoration equipment.


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    Water Removal Service In Lexington, Kentucky

    water dryout services

    We are an IICRC certified water removal service in Lexington Kentucky, we are open 24 hours a day. We are a licensed, insured, local water damage restoration company. Our company is family owned and operated serving all of Central Kentucky.


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    Water Restoration Services

    a room that has water damage
    Company cleaning up water damage from a sewage overflow
    Sewage backup cleaning service providers

    Fastest Sewage Cleanup Service On Ky

    We are a family owned and operated IICRC water damage restoration company. We have a combined experiance of 40 years, and the latest start of the art equipment.

    Express Damage Restoration of Kentucky

    Express Damage Restoration of KentuckyWater Damage Restoration Service in Lexington KYOpen 24 hoursMAKE APPOINTMENTEdit Header PhotoUPDATESManage PostsCreate PostOpen 24/7 and following all CDC recommendations. Serving Lexington Kentucky, Winchester Kentucky, Richmond Kentucky, and Nicholasvillle Kentucky BOOKPosted on May 23, 2022We follow all CDC recommended guidelines, we are a 24/7 365 water damage restoration company, water damage mitigation company, mold removal service, mold remediation company,fire damage restoration company, fire damage mitigation company serving Central Kentucky BOOKIf you need emergency 🚨 water removal 💦 give us a call at (859)302-2702BOOKPosted on May 2, 2022https://youtube.com/channel/UCCInFymnHVzny6Vo-ugPpeQ
    For emergency water removal 🚨💦 Call (859)302-2702BOOKPosted on Apr 13, 2022Water damage cleanup LEARN MOREPosted on Apr 13, 2022What Should I Look for in a Water Damage Restoration Company?
    Although some water damage restoration companies specialize exclusively in water damage restoration, others may handle several types of home and property damage, including fire, water and mold. Depending on your specific circumstances, you may want…Read More

    BOOK

    Posted on Apr 13, 2022Fire Damage Restoration Company LEARN MORE

    Just to let everyone know, someone is spamming our reviews link, we are in the process of working with Google to get it resolved.

    Water can’t hide from the thermal camera. If you think you have hidden water damage, then call 📞 us today for an inspection.

     BOOKVIEW ALL

    TESTIMONIALS3 weeks agoPeople who care about your property as if it was theirs. Always professional. Discounts. Very good job of keeping the customer informed and up to date. Works with all insurance companies and do the the little things that need to be done that some SERvice PROfessionals don’t want too because they cant make a large profit on it. Very thorough.– Freddie &3 months agoI recommend this company’s services to anyone with water damage, they even dealt with my insurance company, I didn’t have to. You do great work and are professional. Thank you.– Rose R

    3 months agoFreddie and his team are simply top notch! My basement flooded due to a faulty window that was leaking behind the drywall. Freddie didn’t rest until he found the source of the issue and he worked to the point of exhaustion every day. He was incredibly responsive and professional throughout the entire process. Little details like tarping everything down while they were working and cleaning up as they tore materials out so my basement was never left a mess. I can say with full confidence you will be very hard pressed to find a company to take care of you like they do – express has my recommendation without a doubt and if such an event we’re to occur again in the future, they will be my first call.

    Cole P

    WRITE A REVIEWREAD MORE

    WATER DAMAGE RESTORATION COMPANY Dealing With Water Damage Mitigation?EMERGENCY WATER DAMAGE CLEANUP 

    CALL (859)302-2702 The longer water sits, the more damage it causes. If you have water damage in your home or business, don’t hesitate to call Express Damage Restoration Of KY. We’ll be at your side in no time, and we’ll restore your home or business to normal. We serve Madison County, Kentucky; Fayette County, Kentucky; and Jessamine County, Kentucky

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    Tips On Choosing a

     Water Damage Restoration Company– You Can Trust

    When a water disaster strikes your home, it disrupts your life. Burst pipes, an Water Damage Professionals in Central KY | Express Damage Restoration Of KY, a roof leak, mold, or storm damage and flooding due to Kentucky’s ever-changing weather can all potentially cause water damage. But you can drastically reduce the damage if you act fast to solve the problem and start repairs. You want your home restored thoroughly and quickly, so it’s important to choose a water damage restoration company that can offer you a detailed plan, reliable service, and superior results.
    With that in mind, here are 7 tips to help you identify and select aWater Damage Professionals in Central KY | Express Damage Restoration Of KY you can trust.
    Choose a Water Damage Restoration Company that Can Do the Following:
    1. Responds Immediately when Disaster Strikes
    Because water damage only compounds and gets more complicated the longer it is unaddressed, it’s crucial to choose a water remediation service that can arrive quickly when you call. Does the company respond to calls 24/7? How fast can they start the clean-up and repair process? Do they offer peace-of-mind emergency planning services if you want to ensure you’ll have fast help whenever needed?
    2. Employs Licensed, Insured, Well-Trained Teams
    As you research Water Damage Professionals in Central KY | Express Damage Restoration Of KY, focus on water restoration services that are properly licensed and insured in your state. In addition, consider the staff’s expertise. How long has the company been in business? What level of training and experience do the restoration team members have? Are they certified through a reputable certification program? Do they undergo ongoing training?Have you noticed a puddle of water building up in your kitchen?  Are your ceiling and walls dripping water?  It can be challenging to find the source of water damage as it can originate from various places. But, one thing’s for certain: one or multiple structures of your home have incurred damage.Water damage can either come from the outside or inside. Water damage from the outside is mostly caused by flood water entering your home because of ruined home structures that can’t function properly anymore. Some examples include:Clogged gutter and downspoutUnsealed sidingDamaged chimneys and roofLeaky windows and doorsHave questions about Commercial Emergency Restoration Management?
    See our “Comprehensive Guide to Commercial Emergency Restoration Management” by clicking here.
    3. Has Reputable Local References
    After storms and other weather-related disasters, homeowners often find themselves besieged by unreliable, fly-by-night repair services. To avoid that problem, look for reliable water damage restoration companies with great references from local customers such as your friends and neighbors. Also, consider where the company is located, because locally owned and operated companies are more likely to rely on the word of mouth created by offering trustworthy, thorough repairs.
    4. Offers a Detailed Plan for Damage Repairs
    Getting your home back into proper, safe shape after a water disaster means having a clear plan of attack for making all repairs, as well as preventing future problems like mold growth. Having an emergency checklist, such as our free “5 Things Smart Property Owners Do FAST When Disaster Strikes,” is a great place to start preparing yourself ahead of time or giving yourself a set of guidelines if you’re already facing a water disaster. In addition, a reliable, experienced water damage restoration company will offer you a complete, accurate assessment of your property’s damage, the repairs that need to be made, and a reliable estimate of costs so you’ll be equipped to make good decisions about how you want to proceed.
    5. Knows How to Navigate the Insurance Claims Process with You
    One of the most frustrating results of water damage is filing a successful insurance claim. Look for a water damage restoration service that is experienced and responsive in helping you document damage and file properly documented, honest, timely claims.
    6. Uses the Latest State-of-the-Art Equipment and Techniques
    After water damage occurs, your home will need to undergo water extraction, drying and dehumidification so that you don’t have mold problems down the road. By using state-of-the-art equipment and techniques, a restoration company can speed up the restoration process, help prevent future mold growth, and help ensure your personal property such as documents, artwork, photographs and other important items are properly cared for and restored.
    7. Treats You, Your Home and Its Contents with Respect
    Ultimately, your home deserves the best care, and so do you. A water disaster can be stressful and frustrating — and a trustworthy, compassionate restoration team can help alleviate your worries and make the process of getting life back to normal, painless and stress-free. This can include everything from offering secure storage of your personal property on site while it is restored, to caring assistance with every question you may have.
    Get Reliable Water Damage Service to Restore Your Property
    To get your property and life back to normal after a water disaster strikes, you need help that you can rely on. Express Damage Restorations trusted, experienced water restoration teams are standing by 24/7 to respond to your call whenever you need us. We offer peace-of-mind Commercial and Residential Planning Emergency Planning services for savvy property owners who want to set a personalized damage remediation plan into place before a water disaster ever strikes.
    Our compassionate, detail-oriented staff members are happy to answer your questions, give you a clear plan for fast, reliable repairs, and help get your home and your life back to normal. Contact us anytime to learn more about water damage restoration services you can rely on—every single time.

    Water Mitigation

    Water Damage Restoration and Repair
    Express Damage Restoration deploys our teams of water damage restoration specialists across Kentucky. We know the importance of a quick response and successful strategy in a water mitigation company plan. Our water damage mitigation process evaluates three criteria to determine the best course of action:
    • Property damage
    • Containment
    • Replacement costs versus restoration costs
    The time it takes to complete a water restoration service can vary due to various factors. However, a quick inspection may reveal areas may feel damp to the touch. Almost all building materials such as wood, drywall and flooring are porous and therefore retain water. This trapped water can cause materials to crack, warp, or damage mold.
    Mitigating water damage must be done quickly and efficiently after any type of water ingress. to reduce the potential damage caused by water after a leak or flood. Standing water may become more contaminated the longer it is left untreated. The risk of microbial growth and damage to the contents increases the longer you sit. Hence, water mitigation is an essential part of any water damage restoration companyplan.
    The ingress of water into buildings can be extremely destructive. Without sufficient water withdrawal, decontamination. Drying can have long-term effects that can affect the building, causing permanent structural damage and numerous health risks.
    Proper recovery from water damage is an essential part of recovery if your home or business is affected and effective, and it is important to act within the first 24-48 hours to minimize the possible effects of water damage.
    Water Damage Mitigation
    Water restoration is more than just drying and cleaning a property. There are many other factors to consider when restoring water damage, such as the decontamination and treatment of porous materials that can hold back water. If left wet or untreated, bacteria can thrive and cause problems later.
    Flood Water Cleanup
    Cleaning can include any type of cleaning that involves water penetration but is particularly important. Once the flood clears up, you should turn to a professional disaster recovery specialist like Express Damage Restoration. Flooding poses many hazards that are not as common after a leak or internal flood in the household, such as heavily soiled or with structural and electrical hazard. Property Damage When there is a delay in mitigation, the problem worsens, and the structure begins to deteriorate quickly. Professional water restoration can produce amazing results by saving personal property, business goods, and more.
    Express Damage Restoration provides excellent and professional water damage restoration services nationwide. Our team of experts mitigates and restores water losses of all sizes in all types of properties. Express Damage Restoration is the national standard for water damage mitigation and restoration services. With a team of highly skilled technicians and extensive on-site experience, you can be sure that your water damage restoration will be completed with the speed and quality.

    The most trusted water damage mitigation company in Kentucky

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  • Read This Before Hiring A Water Damage Restoration Company

     Dealing with unexpected damage to your home – whether it’s from water, fire, wind, or some other catastrophe – can be a scary, stressful, and costly process for anyone. Your home is your safe haven, and having a natural disaster or accident threaten that sense of security can be unsettling and emotionally draining.

    Take a breath. You don’t have to deal with all this on your own. There are home restoration companies and professionals who specialize in cleaning up and putting the pieces back together. With the right help, you will get through this.  

    While time is of the essence, the restoration company you hire can mean the difference between a smooth recovery process or a total nightmare. To help you choose wisely, here are nine steps for finding, vetting, and hiring a qualified and reliable home restoration company that you can count on for the help you need.

    1. NOTIFY YOUR INSURANCE COMPANY

    Whether your home was hit by a natural disaster or an accidental fire or flood, your first step is to contact your insurance provider immediately for a damage assessment by an adjuster. Most insurance carriers can also provide information about qualified restoration companies in your area, especially those that can respond and start cleaning up quickly.

    Be aware that even if your insurance company gave you a company’s name or even made an appointment for you, it’s your choice on who to hire. It’s also your job to vet the company and supervise their work, as well as your responsibility to pay their bill for work completed.

    But after a major disaster, it can take precious time to even get through to your insurance company. Read on for more tips on finding qualified restoration companies.

    2. IDENTIFY CERTIFIED RESTORATION COMPANIES

    Since disaster clean-up and restoration requires specialized processes, it’s best to work with companies that meet training, licensing, and other standards required for professional certification. You can find certified professionals in your area by checking the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) directory.

    You should also ask about certification and training for handling the specific type of damage to your home. For example, the IICRC offers certification for a surprisingly long list of specialties, including:

    3. CHECK THE COMPANY’S RESPONSE TIME

    Restoration companies are like the first responders after homes have sustained significant damage from flood and fire, water damage, sewage backup, and other major events. The restoration company’s job is to clean up the mess and preserve and protect your home and belongings to avoid further damage. Look for companies that offer 24/7 operations and the ability for rapid response. When you call, confirm the company can send out a team quickly to your location to inspect the damage and get started.

    4. MAKE SURE THE RESTORATION COMPANY IS LICENSED AND INSURED

    Let’s say you hire a contractor who quotes a low rate, but is uninsured, and then a worker injures themselves on your property. They could sue you for compensation. Or, in fixing one problem they cause another. They could refuse to correct the additional damage, leaving you high and dry and potentially in a worse spot.

    To protect yourself, make sure you’re hiring a licensed and insured home restoration company. That way, if anything goes awry, they’re protected, you’re protected, and everything is above board. Ask to see the company or individual’s business license, insurance certificate, and professional certification card, such as the IICRC.

    5. ASK FOR REFERENCES

    In addition to your insurance company’s recommendation and industry certification, it’s always important to ask for references — both to help identify a reputable contractor and to vet companies you’ve contacted. If no one you know personally has had restoration work, you could take to your local Nextdoor group and put the ask out to your neighbors. Research the company online and check feedback on user-review sites like Angie’s List and Yelp. In addition to finding prospective companies, you might receive feedback on who not to hire — also valuable information.

    6.  GET A DETAILED ESTIMATE ON COSTS AND TIMELINE

    Restoration work doesn’t tend to come cheap, and you definitely don’t want to skimp on quality when having your home repaired. That being said, any trustworthy operation will understand a homeowner’s need to know how much the job will cost, and how long they expect it to take.

    Walk through your home with the restoration company representative as they inspect your property and discuss the areas that need to be cleaned and repaired. Take pictures of the damage. After the company evaluates the work and equipment needed, they’ll provide an estimate or contract for their services.

    In addition to covering all cleanup, restoration and repairs, materials, and labor, ask if the estimate covers items such as removal and dumping fees, as well as “packing out” – storage and restoration of any damaged contents.

    Review the contract carefully to make sure all the services discussed are listed. You should also ask about the timeline for completion, as this can be as important as the cost of repairs, especially if the damage requires you to stay elsewhere during the process.

    7. GET SPECIFICS ABOUT THEIR PACK-OUT PROCESS

    This process involves protection and potential storage and restoration of the contents of your home. After their inspection, your restoration professional will tell you which items are undamaged, which can be restored, and which are beyond restoration. Based on this determination, your undamaged items and those that can be restored will be carefully packed, removed, stored, restored (if needed), and returned to your home. Be aware that many restoration companies don’t handle this process themselves. You should be provided with a detailed inventory of all items, noting pre-existing damage, if any.

    Make sure your items will be stored in a secure facility. Some companies also offer flexible storage options like PODS portable containers, which are steel-framed and weather-resistant, and stored either in your driveway for 24/7 access or in secure facilities that can be accessed easily.

    8. ASK IF THEY CAN GUIDE YOU THROUGH THE INSURANCE CLAIM PROCESS

    While this may be your first time hiring a restoration service and filing an insurance claim, it’s certainly not a first for an experienced fire or water restoration company. They should be well-versed in the process and willing to work with you and your insurance company to file a thorough, accurate claim. 

    9. WATCH OUT FOR SCAMMERS

    Unfortunately, natural disasters attract opportunists looking to take advantage of desperate and dazed homeowners. It’s so common, in fact, that they have a nickname: storm chasers. The IICRC provides a list of red flags to keep on your scammer radar:

    • Prices and promises that are too good to be true. Quality restoration work can seem expensive. However, this isn’t the time to fall for suspiciously low prices.
    • Asking for upfront cash payments. While a company may require a deposit up to one-third of the total estimate on the day work begins, you should avoid paying in cash. Pay only by check or credit card, and only pay the final amount after you are satisfied with the completed work.
    • High-pressure tactics. Some “storm chasers” will simply show up at your door when they see your home is damaged. It’s best to turn away anyone who applies undue pressure to get you to agree to hire them start. Representatives of reliable restoration companies should be polite, thoroughly explain the scope of work, and answer your questions.
    • Lack of credentials, references and training. Qualified companies should be able to provide proof of licensing, insurance, and certification that they have the proper training. An experienced company will also have references. You can check the IICRC website or call (859)302-2702 to confirm certification.   

    While our wish for you is that you never actually need a restoration company, we hope these guidelines help you get the qualified help that is so critical if disaster strikes. When possible, some homeowners decide to turn lemons into lemonade, by their home as part of the restoration process. If that’s you, then you may be interested in these resources.


  • Tips On Filing A Home Water Damage Insurance Claim

    https://www.expressdamagerestorationofky.com/blog 

    Tips & Things to do from a Public Water Damage Claims Adjuster your Water Damage Claim

    So you’ve filed a water damage claim with your insurance?

    Now what?

    As the type and extent of water damage is situational, the typical process behind a water damage claim will vary for each individual. In addition to the difference in damages, each insurance carrier has their own policies and unique approach to determining pay outs to policyholders. However, even though the claims process will not be the same for everyone, it’s important to know what events may take place from the time your claim is in filed to when the restoration is complete. The following is a standard timeline of events that may occur during your water damage claim, as well as some special tips to help ensure coverage and give you the best chance of receiving a fair adjustment from your insurance company.

    First things first, as soon as you notice water damage to in your home, hire a licensed plumber who can locate the source of the leak and provide evidence as to how long the leak has occurred. Insurance companies will not cover any long-term leaks, meaning leaks that have lasted for more than 14 days, so having a licensed professional who can testify to the length of time a leak has occurred can be crucial in regards to your claim being covered.

    Collect Evidence to build your Water Damage Claim

    When it comes to water damage claims, evidence is key. Take photos and video of the leak occurring and the damage done to your floors. Also, be sure to hold on to any broken pipes, garbage disposals, filtration systems, washing machines, water heaters, or any other devices that may be responsible for the leak. Having this type of evidence throughout the claims process will help ensure that there are no coverage suspicions from your insurance company.

    Once you’ve filed a water damage claim, your insurance company will either come to your home themselves or send an expert for an inspection. Whoever comes will be looking at what the cause of the leak was, how it happened, and what hardwood flooring needs to be repaired or replaced. This whole process is called “field scoping” and is done in order to prepare an estimated cost of repairs for the insurer.

    During this process, you may encounter several types of adjusters. It’s important to be aware of the differences between them, as the type of adjusters involved with your water damage claim may affect the estimate your insurance company receives and the quality of repairs that are done to your hardwood floors.

    A desk adjuster typically works for a single insurance company. They’re usually the person who calls you directly over the phone and sets up the appointments as well as working hand in hand with the field adjuster. Overall, the team manager will be the one who determines payout.

    A field insurance adjuster typically works for a single insurance company. They’re usually the person who comes to inspect your home and do damage and repair estimates after water damage occurs. They also typically represent a single insurance company, keep in mind that their goal may be to keep repair and replacement estimates as low as possible.

    An independent adjuster is a third-party estimator hired by your insurance company. They’re typically used when insurance companies are short staffed, claim volume is high like after a large-scale natural disaster, or if the insurance company does not want to take liability for providing a “low-ball” estimate to clients.

    A licensed public adjuster represents the policyholder. They will accompany the field insurance adjuster or independent adjuster during the field scoping process and are there to help negotiate a fair payout for the home or building owner. A public adjuster is not provided by the insurance company. Policyholders hire them to ensure their rights are upheld during the claims process.

    Before you can move forward with repairing your hardwood floors, you need to first fix the leak and dry the area completely. When it comes to payment for fixing the leak. If your insurance agrees to provide coverage, they generally will pay for repairing the exact location of the leak and not repiping of the entire home or pipeline as well as the emergency drying. In this case, insurance companies will typically hire a leak detection company or specialized plumber to identify the exact location of the leak and complete the repairs.
    Once the leak is fixed, a water damage restoration company will work on drying out your home. This prevents further water damage and can impede mold growth.

    Now—here is another place in the claim where you have some say. Your insurance company may recommend a water damage restoration company to complete the drying process. However, you must be aware that there are water damage restoration companies that work strictly on the insurance company’s side. These organizations are regularly fed jobs, sometimes 30+ jobs per month, from insurance companies.

    How does this affect the you? Since insurance companies have the authority to dictate how much gets paid out during your water damage claim, they are able to use leverage against their water damage restoration vendors. This means a water damage restoration company hired through your insurance may look for shortcuts in the drying process to appease an insurance company that they regularly work with.

    Instead of automatically agreeing to use the water damage restoration company recommended by your insurance, we suggest finding a licensed and objective water damage restoration company that is able to do honest work. The water damage restoration company of your choosing will most likely bill your insurance company directly. As long as the water damage is caused by an incidence that is covered in your policy, your insurance company should cover payment for this service.

    Although some water damage restoration companies can complete the drying process and also repair or replace your hardwood floors, we recommend consulting a well-reputed professional flooring contractor for the job. Even though your insurance may recommend a list of vendors who will offer to do both the drying and repair job. Often times these vendors either lack expertise in hardwood floor repair or will try to cut corners in order to save the insurance company money. Either way, many homeowners end up unsatisfied with the work.

    By choosing a professional flooring contractor that you trust, you’re more likely to get quality results. Plus, since you should already have an estimate from your claims manager as to what your insurance company is willing to pay for repairs, you can negotiate with your chosen contractor to fit within that budget.

    What you’re entitled to during your water damage claim

    You may be entitled to certain things during and after the hardwood floor restoration process. These will vary based on your coverage; however, you should be aware of what your rights are as a policyholder. Because insurance companies are mainly concerned with their bottom line, it’s not uncommon for them to try to “low-ball” clients in order to save on costs. Homeowners who are not knowledgeable of in-depth home repair or who struggle to understand the convoluted language of insurance policies may not know when they’re being taken advantage of. If you’ve filed a water damage claim with your insurance company, read through these common scenarios that homeowners may bump up against while dealing with hardwood floor water damage.

    Note: Since every insurance policy is different, be sure to discuss these with your insurance company or public adjuster for clarity on your specific situation.

    What if I can’t live at home during the restoration process?

    If your kitchen is unusable or entire home is uninhabitable after water damage, you may be able to get certain living expenses covered. The first thing you want to do is determine what your Additional Living Expense (ALE) and/or Loss of Use Coverage is and how much is covered by your policy. This typically will be listed on your policy’s declarations page.

    The second thing you need to do is provide your insurance company with a legitimate reason why you cannot live in your home or use your kitchen. For instance, if your master bedroom is not able to be slept in, your insurance may cover your stay at a hotel or residence that’s deemed comparable to your current home. If only your kitchen is not able to be used, then you have the right to be reimbursed for any meals purchased outside of your home. Keep in mind that you should always keep detailed hard copies of your meal receipts, and note that alcoholic drinks will not be covered. If your hotel room has a useable kitchen, your insurance company typically will not cover meal expenses. Some other expenses that may be covered include:

    Water Damage Claim Public Adjuster Company   Laundry:   if you now have to pay to use a washer and dryer.

    Water Damage Claim Public Adjuster Company   Pet boarding:   if your animal(s) cannot live with you at your temporary residence.

    Water Damage Claim Public Adjuster Company   Transportation:   if your temporary residence increases your commute costs.

    Insurance companies will only cover ALE or Loss of Use during two stages of the water damage claim. The first is during emergency work that is needed such as drying, mold remediation, and lead and asbestos abatements. The second is during the repair stage while your hardwood floors are being restored or replaced. If you need to leave your home during any repair work that is not related to the current damages, that will not be covered by your insurance.

    What if the repairs are low-quality? Or replacement items are not the same as pre-water damage?

    When it comes down to repairing or replacing items, the standard you’re entitled to is “like-for-like”. You may also see this on your insurance policy described as “like kind and quality.” For example, your insurance company should cover expenses for the entire cost associated with making your hardwood floors look like what you had prior to water damage.

    Sometimes however, insurance companies cut corners to try to save on cost. Some examples include:

    Repairing damaged hardwood floors by sanding and refinishing them but the end result does not look the same as the original floor.

    • Only sanding and refinishing up to certain doorways but not paying for continuous flooring.

    • Hiring cheaper damage restoration companies that do not do quality work or lack expertise necessary to do the job.

    • Failing to remove cabinets for drying even when the drywall was has been damaged.

    What if my water insurance claim gets denied by my insurance company?

    There are several reasons insurance companies will deny water damage claims but the most common is due to what the insurance companies classify as a long-term leak. As mentioned previously, a leak is considered a long-term leak if it has occurred for a period of over 14 days. One way insurance companies look for long-term leaks is mold growth. Even though mold can grow within a 24 hour time frame, especially if hot water is involved and humidity is present, insurance companies may deny your claim if they find mold during the inspection process. This is one reason why having a licensed plumber inspect the area first and having photo and video documentation of the leak is important.

    When filing a water damage claim, it’s also important to note that not all kinds of water damage will be covered by your insurance. For instance water damage caused by floods, poor maintenance, or long-term leaks described above will not be covered by a homeowners policy.

    So, what kind of water damages should be covered?

    • Sudden and Accidental Leaks that occur in less than 2 weeks.

    Slab Leaks (Slab Leaks are sometimes excluded in insurance policies)

    • Sudden Dishwasher Leaks

    • Water Purifier Leaks

    Garbage Disposal Leaks

    • Rain and Wind Together

    Burst Pipes

    Washing Machine Leak

    Refrigerator Leaks

    PUBLIC ADJUSTER OR  WATER DAMAGE INSURANCE CLAIM ADJUSTER OR COMPANY CAN HELP

    As mentioned previously, a public adjuster represents the policyholder during the claims process. Unlike insurance adjusters that work for or are recruited by insurance companies, a public adjuster works to help you get the maximum benefits from your policy. Additionally, once you hire a public adjuster, you no longer have the stress of battling with your insurance company. Public adjusters will be the ones communicating with the insurance company throughout the entire claim, allowing you to focus on getting your life back to normal as quickly as possible.

    Whether you’re at the beginning of filing a claim or seeking to reopen an old claim to due shoddy repairs, a public adjuster can help. In the cases listed above, public adjusters are able to negotiate with your insurance company on your behalf to get you the benefits you’re entitled to. For instance:

    • If your insurance company is refusing to cover ALE or Loss of Use expenses, a public adjuster can work with your insurance company in attempt to get you reimbursed for any living costs you incurred in your temporary home.

    • If you are not happy with the repair of your hardwood floors, a public adjuster can help negotiate with your insurance company in order to get the standard outlined in your policy.

    • If your insurance claim has been denied, a public adjuster can speak with your insurance company and provide evidence and reasoning as to why your water damage claim should be covered by your carrier.

    Wherever you’re at in the claims process, you may be wondering—why do I need a public adjuster when I can get my own repair estimates and talk with the insurance company myself? While it’s true that you can go through the claims process solo, most homeowners do not have experience dealing with water damage claims or in-depth knowledge of insurance policies and home repair. Plus, since a person’s home is often one of their most valued assets, it’s easy to get emotionally involved. Additionally, public adjusters do their best to maximize payouts for insurance claims. They know how to speak to insurance carriers to do everything in their power to get you the money you need for your repairs.

    What’s more, most contractors and floor experts are not licensed by the Department of Insurance and are not legally allowed to represent you on your water damage claim. Public adjusters, on the other hand, are licensed by the state and can provide legal representation for you throughout the claims process.

    Finally, a public adjuster will be there throughout the entire claim to guide and advise you, negotiate with your insurance company, as well as manage and submit any necessary paperwork. The best part? A public adjuster will only charge a small percentage based on what they settle for with your insurance. There areno upfront costs for you.


  • Water Damage Services

     


    Fire and smoke can cause damage to all areas of a home. Even if the fire was not in your home or apartment, smoke damage from a fire nearby can affect your home too!

    Express Damage Restoration Professionals concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water.  Common procedure may include extracting water if necessary, cleaning and disinfecting floors, walls, ceilings, and any contents that may have been affected by the water. In addition to the cleaning, it may be necessary to remove materials, such as drywall, baseboard, ceiling tiles, wood paneling, flooring, etc. The actual process in your home will depend on the specific water damage that took place.

    After the water damage cleanup has been completed, our crew will leave high-powered drying equipment in your home in order to dry the affected areas. Most commonly, blowers, fans and dehumidifiers will be left on-site. This equipment will be monitored by our staff to ensure proper dry-out and will be removed from your home once all affected areas have been properly dried.

    The presence of mold in your home or business in not just an inconvenience, it is a health hazard.  Mold growth may have been caused by water damage or flooding, but it must be treated immediately.



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